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Operations Director for Digital Advertising Production
Buenos Aires

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Media.Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Media.Monks’ single-P&L model offers brands seamless access to a nearly 6,000-strong team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective.

We’re looking for an Operations Director who will be supporting the set up of new teams and work streams in collaboration with our producers. This role analyses and improves organizational processes, and works to safeguard quality, productivity and efficiency throughout our production cycles. We’re looking for an entrepreneurial soul who comfortably wears different hats and is a stellar problem solver. While making sure that the current teams have everything they need, you’ll liaise with multiple offices to grow and improve processes as well as resourcing and recruitment.


External strategic/operational responsibilities

  • You’ll dive deep into the client universe to truly understand business needs, identify pain points and map a fitting way of working.
  • You’ll define production strategies, write up workflows and dig deep into tooling and system solutions.
  • You’ll support the creation of documentation and training materials.
  • You’ll identify and protect measures of success.
  • You’ll plan calibration meetings and help build great relationships.

Talent and recruitment

  • Work with the producers to recruit the right talent for our teams. Facilitate the progress by selecting, planning, and interviewing, as well as tracking progress globally.
  • Handle the onboarding of new employees by tag teaming with HR, facility managers and office assistants.

Support production teams

  • Whilst the production team focuses on the day-to-day, you look ahead and prepare the operation for growth.
  • Help solve problems and enable great communication between teams.
  • Liaise with the operational leads around the world.

Workflows, systems and tooling

  • Pinpoint wonderful workflows and choose the right tools and software per project.
  • Audit and streamline processes and help to introduce new software if needed.
  • Help nurture a positive learning environment.
  • Investigate automation where possible.

Training the trainers

  • Think in infinite scalability by creating training documentation, tools, training sessions, train the trainer workshops...

When a new operation has reached a stable stage, you’ll become more client agnostic

  • Support sales and presentations.
  • Help other producers understand what it takes to sell and run a studio.
  • Travel to clients.
  • Nurture culture by organizing events and keep an eye on talent happiness.
  • Support program directors and producers with talent management.


  • You have a background in project management, production or operations.
  • You’re comfortable doing many different things, all while remaining approachable.
  • You like creative problem solving.
  • You’re not shy of intensive recruitment cycles.
  • You thrive when given challenges.
  • You’re interested in supply chain optimization and production efficiencies.
  • You’re an independent and ambitious individual who’s also fast and focused.
  • You’re OK with a schedule that is flexible and not predictable.
  • You want to build international teams.

Operate as our Operations Monk

At Media.Monks, you’ll join a young, successful and crazy-ambitious company creative people would kill to work for. You’ll get to do great work with even better coworkers. You can go all-in with our one-of-a-kind company culture, and all-out at parties and winter sports. We even have an epic lunch and a next-gen pension fund. If you meet and exceed this profile, stop playing on your phone and send us your best application so far.


About Media.Monks:

At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global, regional, DTC and B2B brands, helping them own their data and build out customer ecosystems to elicit smart, efficient, high-impact engines for growth. We deliver table stakes quickly, creating cost efficiencies from day one to push up the creative effectiveness of our work with every cycle.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us. 

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